Why CSR Should Focus on Making a Real Impact: Lessons from Embassy Village

2 min read

a man hands coffee to a homeless woman in a coat and hat

It’s easy to overlook the power of focused, tangible action. Yet, projects like Manchester’s Embassy Village show us what’s possible when innovation and collaboration come together to address real-world issues. By transforming disused railway arches into homes and community spaces for rough sleepers, this initiative is a testament to the kind of meaningful work that creates lasting change.

At WellBox, we are inspired by initiatives like Embassy Village because they align with our belief in the power of thoughtful, purpose-driven action. Whether it’s fostering connection through personalised gifts or supporting causes that uplift communities, we know that creating impact requires more than intent – it demands alignment between values and meaningful execution.

Your CSR should follow this same principle. It’s not just about what businesses give; it’s about how they give and the difference their contributions make. For WellBox, it’s this alignment of purpose and action that transforms corporate giving from a transactional exercise into a force for lasting connection and positive change.

What’s more, our company journey has taught us that purposeful giving resonates more deeply with recipients. By partnering with charity initiatives and aligning our gifts with causes like mental health and wellbeing, we’ve been able to extend our impact far beyond the recipients. 

a man speaks to two women at a food bank donation centre

A Case Study in Transformative CSR

Manchester has one of the highest rates of homelessness in the UK. According to Shelter’s January 2023 report, over 7,400 people – one in 74 – are experiencing homelessness in the city. This staggering figure highlights the urgent need for solutions that go beyond temporary fixes and instead drive lasting change.

Set to open in 2025, Embassy Village is an innovative project that will transform 22 railway arches into a village of 40 high-quality homes for rough sleepers, complete with wrap-around support services. Residents will not only have a roof over their heads but access to training, counselling, and life skills programs to help them break the cycle of homelessness.

What makes Embassy Village stand out is the collaboration behind it. Developers Peel Waters and Capital & Centric have worked alongside the charity Embassy, and dozens of businesses have stepped up to support the initiative. The message is clear: addressing complex social issues like homelessness requires collective action.

At WellBox, we see this as a blueprint for meaningful CSR. Just as Embassy Village is offering tangible solutions to homelessness, businesses should strive to make tangible contributions to the communities they serve. But does it have to be difficult to prioritise?

Why CSR Should Prioritise People and Purpose

For too long, CSR has been viewed as an obligation or a box-ticking exercise. But at its core, CSR is about responsibility – to employees, clients, and the broader community. Companies have the resources and influence to make a difference now, and as a result, the expectation to do so is growing.

We aren’t saying it’s simple to change your company’s approach overnight, but it should be on your list for 2025. And here’s where the challenge lies: CSR efforts must go beyond token gestures. Initiatives that prioritise people and purpose over performance metrics are the ones that resonate most.

For example, while many companies see their corporate gifting as a simple transaction to tick off the list. WellBox approaches it as an opportunity to align with values. By incorporating CSR into your gifting – through partnerships with charities, eco-friendly packaging, or donations to mental health initiatives – we can help your actions reflect our mission.

a woman hands a hot meal to a man in a coat at a food donation stand

Supporting Initiatives Like Embassy Village

The Embassy Village project still requires an additional £1 million to complete its second phase, and ongoing funding will be critical to its success. This is where businesses have a role to play. Beyond donating, organisations can contribute expertise, resources, or even align their own CSR efforts with projects like this.

At WellBox, we believe that CSR isn’t just about community impact; it’s about integration. Companies can support meaningful projects while fostering deeper connections within their own networks – through initiatives like charitable gifting, volunteering, or sustainable partnerships.

For businesses looking to make a difference:

Consider how to align CSR with core values: Focus on initiatives that reflect your company’s mission and resonate with your stakeholders.

Partner up with transformative causes: Collaborate with organisations to drive measurable change.

Use platforms thoughtfully: Implement CSR in daily operations, whether through sustainable procurement, partnerships, or personalised gifting strategies that reflect social purpose.

A photo of a manchester tram passing through the centre of town

Is 2025 the year you smash your CSR goals?

Whether it’s offering a tangible gift to foster connection or supporting a housing project that breaks the cycle of homelessness, every act of care contributes to a greater whole. At WellBox, we’re proud to be part of a movement that prioritises purpose, people, and meaningful impact. Together, we can create a future that works for everyone.